Electrical Business Review

CG Schmidt

Josh Schmitz, ASP, CRIS, Safety Director

Designing People-First Safety Cultures that Consistently Deliver

Josh Schmitz

Josh Schmitz

Safety Culture Authority

Building a Strong Safety Culture on Construction Sites

I believe one of my greatest strengths as a safety leader is recognizing that safety is not the goal but the outcome. The goal is building competent people, strong leaders, effective systems and well-planned work. When those things exist, safety follows.

Early in my career, I thought safety professionals were responsible for fixing safety problems. Over time, I learned that sustainable improvement comes from helping others become capable of solving those problems themselves.

Today, I focus on being a force multiplier. Instead of trying to personally influence every person on every project, I work to develop superintendents, foremen, project managers and craft professionals who can carry the message forward.

Safety is ultimately a people business. Regulations and policies are important, but culture is built through relationships, trust, communication, and accountability. I strive to be accessible, approachable, and consistent. At the same time, I believe leadership requires setting clear standards and holding people accountable to them.

A strong safety culture is not created through fear of OSHA citations or injury statistics. It is created when people understand the purpose behind the expectations, feel empowered to speak up and know their leaders genuinely care about their well-being. When safety becomes part of how work is planned and executed, we see better outcomes in safety, quality and productivity.

Ensuring Consistent Safety Practices across Projects

One of the biggest challenges in construction is variability. Every project is different, with different clients, crews, schedules and risks. Maintaining consistency across sixty projects requires more than policies and procedures.

The challenge is often not a lack of information. Most companies already have extensive safety programs. The challenge is translating expectations into consistent execution in the field.

I have found that three factors drive most safety issues—lack of knowledge, poor planning and lack of accountability.

To address these challenges, we focus heavily on leadership development, training, and planning. We establish clear standards that define what good looks like, but we also provide flexibility in how teams achieve those standards. One phrase I frequently use is, "Firm on standards. Flexible on solutions."

Technology is also helping us improve consistency. We are building systems that collect information from inspections, training, event learning reports and field observations. Rather than simply gathering data, we use it to identify trends, anticipate future challenges and focus our resources where they will have the greatest impact.

Consistency is not achieved through more inspections. It is achieved through better leadership, better planning and better information.

Engaging Teams and Promoting Accountability for Workplace Safety

Engagement starts with treating people like professionals rather than simply telling them what to do. One mistake many organizations make is assuming accountability begins after something goes wrong. In reality, accountability starts with establishing clear expectations, providing proper resources, ensuring people understand the task and creating an environment where questions are encouraged.

I believe in using conversation rather than lectures whenever possible. Whether it is a toolbox talk, pre-task plan or project meeting, I want people thinking, participating and contributing. People are more likely to take ownership of decisions they helped create.

When safety becomes part of how work is planned and executed, we see better outcomes in safety, quality and productivity.

At the same time, accountability remains essential. Caring about people and holding them accountable are not competing priorities. They are complementary responsibilities. If leaders fail to address unsafe behaviors or repeated violations, they send a message that the standards are optional.

The most successful projects create accountability at every level. Leaders model the behavior they expect. Supervisors reinforce expectations daily. People look out for one another. When accountability becomes part of the culture rather than a disciplinary process, engagement increases and safety performance improves.

Shifts in Safety Management in the Construction Industry

One of the most significant shifts I see is the growing focus on human performance and human factors. Historically, safety programs focused heavily on compliance. Compliance remains important, but many organizations now recognize that understanding how people make decisions, respond to pressure and adapt to changing conditions provides valuable insight into preventing incidents.

We are spending more time discussing factors such as fatigue, rushing, frustration, communication breakdowns and workload management. These conversations help us better understand why incidents occur and how work is actually performed in the field.

Another major trend is the use of technology and data analytics. Construction companies have access to more information than ever before. The challenge is turning that information into actionable intelligence. We are developing systems that allow us to monitor trends, identify emerging risks and proactively address concerns before they result in injuries or project disruptions.

Finally, I see a growing emphasis on leadership development. Organizations are recognizing that safety outcomes are closely tied to leadership effectiveness. Investing in supervisors, foremen and project leaders often produces greater results than simply adding more rules or inspections.

The future of safety will combine compliance, leadership, human performance and data-driven decision making into a more integrated approach to risk management.

Build Impactful Careers in Safety and Risk Management

My first piece of advice is to become a student of the profession. Safety and risk management are constantly evolving, and continuous learning is essential. Read broadly. Study leadership, communication, psychology, operations and business, not just regulations.

Second, spend time understanding the work. Credibility is built when people know you understand the challenges they face. The most effective safety professionals learn how projects are built, how schedules are developed and how operational decisions are made.

Third, develop your communication skills. Technical knowledge is important, but the ability to influence people is what creates lasting change. Learn to ask questions, listen actively and communicate with everyone from frontline workers to executive leadership.

Finally, remember that your role is bigger than compliance. The best safety professionals are business partners, problem solvers, coaches and leaders. They help organizations create environments where people can perform at their best while managing risk effectively.

If you focus on developing people, improving systems and creating positive outcomes, you will build a career that extends far beyond safety and risk management. You will become a leader who makes a lasting impact on organizations and the lives of the people within them.

The articles from these contributors are based on their personal expertise and viewpoints, and do not necessarily reflect the opinions of their employers or affiliated organizations.